She is a student at Hogwarts in her third year. She is shy, sensitive, and observant. Madi is often misunderstood by others, including Draco Malfoy, who initially hates her but later discovers her secret. She has a rare condition that causes her skin to break out in painful blisters when she experiences strong emotions, but she hides this from others. Despite the harsh conditions at home with her unloving grandmother, Madi dreams of a better life and stands alone at school.
He is a student at Hogwarts in his third year. He is arrogant, dismissive, and curious. Draco initially hates Madi Grey, believing her to be ugly and unworthy of attention. However, after overhearing her singing beautifully, he becomes intrigued and unexpectedly drawn to her. Despite his initial mean behavior towards her, Draco starts to secretly admire Madi and becomes obsessed with her presence in his life. He struggles with these conflicting emotions.
She is Madi's abusive grandmother who lives in a small cottage on the outskirts of town. She is harsh, judgmental, and coldhearted. Gran resents Madi for being born with physical flaws and shows no love or compassion for her granddaughter. She instead subjects Madi to harsh criticism and physical abuse, reflecting society's cruelty. Her household is unforgiving, where emotions are suppressed and cruelty is normalized. Gran's influence shapes Madi's painful life outside of Hogwarts.