MidReal Story
Tech Transition: A Career Journey
Scenario: After 5 years a nurse for eldery care trying to get a job in IT Service Desk Support.
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I’ve worked as a nurse for five years now, all of them in elderly care.
I know it’s a job that can be tough on people, but it’s been a perfect fit for me.
I’m so glad I found it after I spent all that money on nursing school!
I work the night shift and take care of the residents, helping them with everything they need.
When I first came here, I didn’t know how to lift someone and ended up with bedsores all over my arms.
But I learned fast!
I’ve seen some crazy stuff working here, but nothing’s ever shock me.
A lot of other nurses have left because they say this place is too hard.
I think it’s sad that they’re not getting to experience the joy that comes from taking care of their residents.
I’m so proud of what I’ve done here and I’ll miss this place so much when I go.
I’ve learned so much and met so many awesome people.
It’s really helped me become the person I am today.
The biggest lesson I’ve learned is how to be patient.
When I first started, I wanted to do everything quickly and efficiently.
It took me a long time to realize that wasn’t possible.
I spent my first few months getting frustrated when things didn’t go my way, but in the end, it was the residents who suffered.
I’m so glad I learned how to slow down and relax!
The residents have taught me to be more compassionate.
They’re going through the worst times in their lives and need someone who can be there for them in ways no one else can.
Even though it’s hard to deal with people who are not always nice, I make sure to put on my biggest smile and do everything in my power to help them through their struggles.
I’m also more resilient than I ever thought possible.
When things are tough, I get through it by focusing on the things that are going well.
No matter what happens, I keep moving forward!
I think those are some pretty important lessons for life!
When I first started taking care of the residents, we had a huge problem with bedsores.
A lot of the residents were in bad shape because we couldn’t get to all of them in time to turn them over and make sure they weren’t getting bedsores.
It was really hard to keep up the pace of checking on all of the residents and making sure they were okay when we were all so busy doing other things like feeding them, giving them baths, and helping them get dressed for the day.
It was a big problem for a long time, but then we finally figured out a new schedule for everyone that would make sure everyone was okay at all times.
It was a lot of work to figure out the new system and get all of our coworkers on board with it, but it made a huge difference in the quality of life for the residents and they were able to stay healthier for longer periods of time!
Our boss was so proud of us and even bought us all pizza from our favorite place to say thank you for all of our hard work!
But the best part was seeing how happy the residents were when they knew they could trust us to take care of them every day!
But after five years as a nurse, I knew it was time for a change.
I felt guilty about leaving my job in elderly care.
I loved the residents and hated to leave them behind.
But I needed something new; something exciting that would make me happy again.
At first, I wasn’t sure if nursing was the right career choice for me, but it paid well and my family supported it, so I went ahead anyway.
I’ve always been good at taking care of people, so it seemed like a good fit.
As high school graduation approached, people always asked me “What are you going to do now?”
and when I told them I wasn’t quite sure, they’d immediately respond with “Well you’re so good with people, you should go into nursing!”
It just seemed like the right thing to do, so I went ahead without questioning my choice too much.
But after learning more about nursing school and working as a nurse after graduation, I started having doubts.
I did enjoy helping other people and making their lives better, but deep down inside me there was something missing.
When I started working at the nursing home and saw all those elderly residents who were sick and lonely all the time, I knew I’d made the right choice.
But I still wasn’t sure if being a nurse was what I wanted to do with my life.
But I was also worried that if I left nursing, I’d never find a career that was right for me.
After all, nursing school is not cheap!
So I stuck with it and tried my best to make it work.
I’d had days where I doubted my abilities and wondered if I was cut out for this job.
One day, a resident talked to me about her own experiences working as a nurse and gave me some advice on how to be a better one.
Her words inspired me and made me realize that nursing was something I wanted to pursue further.
But after five years of caring for the residents in this facility and having gone through everything that happened here, I knew that my heart wasn’t in it.
After much consideration and discussion with my family and friends from nursing school, I decided it was time to move on.
After leaving my position as a nurse behind, I began searching for other career opportunities.
I considered many career paths before making my final decision.
One path that interested me was IT Service Desk Support.
When I was in high school, I took some computer classes and even thought about majoring in computer science when applying for college.
But then people told me that working with computers was not for girls because it required too much technical knowledge.
Instead of following my heart and pursuing my passion for IT Service Desk Support, I listened to their advice and chose nursing school as my major.
Now that I finally had the chance to chase after my dream career, I decided there was no better time than now!
The thought of making this career transition filled me with excitement and relieved me from the frustration and confusion I felt when working as a nurse.
On that very same day, I enrolled in an IT training program.
Transitioning from nursing to IT wasn’t easy at all.
I knew that I had a tough time ahead and that it would be a long journey before I could reach the finish line.
As the training program started, I still couldn’t believe that I was actually doing this.
It felt like a dream.
But at the same time, it felt so unreal and so far beyond reach.
I mean, how could I possibly learn everything there is to know about IT Service Desk Support and start working in this field in just three months?
It was impossible!
The day before class started, I had trouble sleeping because I was so nervous.
I kept worrying about if I’d be able to keep up with the rest of the class and understand all the technical stuff they were going to teach me.
And just when I was about to fall asleep, I started having second thoughts.
I asked myself, “Emily, are you sure you want to do this?
Are you sure that this is the right career for you?”
But then I remembered all the reasons why I wanted to work in IT Service Desk Support in the first place and all the things I’d learned during my nursing school years.
And I knew that I was making the right choice.
When I finally arrived on campus, I saw that there were already several students waiting outside the classroom.
Even though it was only nine in the morning, the room was already packed with students nervously waiting for the class to start.
This program was designed to cover an entire year’s worth of material in just three months, so the first day felt like we were being thrown into deep water and left to sink or swim.
The trainer, Trevor, started by introducing himself and gave us an overview of the topics we were going to cover.
He said that the course was going to be tough and that most of us would probably have to work really hard to pass.
But if we put our minds to it and studied hard, we would be able to make it through.
He also told us that if we had any questions or needed help with anything, we should feel free to ask him.
After the first week, I realized that I was having trouble understanding the technical terms and concepts the trainers were talking about during lectures.
They were all completely new to me, and I had never heard of them before.
Sometimes I’d even have trouble following along with what the trainers were saying during the lectures because they spoke so fast and used so many technical terms.
When I asked them to repeat something they’d said, they’d often just tell me to go back and look it up on my own time.
Sometimes I also had trouble figuring out which materials I should be studying, and I’d end up studying the wrong stuff.
This was particularly problematic when it came time to take quizzes and tests because I would usually end up failing them because I didn’t know what to study or how to prepare for them.
As the program went on, I found myself getting more and more discouraged because I couldn’t seem to figure out how to pass these tests.
And when I failed one of the certification exams that I needed to pass in order to get the job I wanted, I started to think that maybe I was just not cut out for IT Service Desk Support.
But one day, while studying at the library, I met another student who was also learning IT Service Desk Support just like me.
His name was Alex, and he was an experienced IT professional who was working as an IT manager for a tech company in the city.
Alex was tall, with glasses and short hair.
He was also very patient and knowledgeable about all things IT-related.
I remember one time when he sat down next to me at the library and saw that I was struggling with something on my computer screen.
